Refund Policy

1. Overview

At InvoiceApp, we want you to be completely satisfied with our Service. This Refund Policy outlines the circumstances under which you may be eligible for a refund.

2. Refund Eligibility

You may be eligible for a refund in the following circumstances:

• Within 14 days of initial subscription if you haven't used the Service significantly
• Service was unavailable for an extended period due to our error
• You were charged incorrectly or multiple times for the same service

3. Non-Refundable Situations

Refunds are generally not provided in the following situations:

• After 14 days from initial purchase
• For partial months of service when canceling mid-cycle
• If your account was suspended or terminated for Terms of Service violations

4. Refund Process

To request a refund:

1. Contact our billing team at billing@invoiceapp.com
2. Provide your account email and reason for the refund request
3. Our team will review your request within 5 business days
4. If approved, refunds are processed to the original payment method

5. Refund Timing

Approved refunds are typically processed within 5-10 business days. The time it takes for the refund to appear in your account depends on your payment provider and may take an additional 5-10 business days.

6. Subscription Cancellation

You may cancel your subscription at any time from your account settings. Upon cancellation, you will retain access to the Service until the end of your current billing period. No refunds are provided for partial billing periods.

7. Contact Us

For refund requests or questions about this policy, please contact:

Email: billing@invoiceapp.com